Refund policy

Refund & Replacement Policy

All Sales Are Final

Because our products are handcrafted perishable food items, all sales are final. We are unable to accept returns.

Damages & Issues

Please inspect your order upon reception and contact us immediately if your item arrives damaged, defective, or incorrect. We will evaluate the issue and make it right — either with a replacement or a full refund, depending on the situation.

To report an issue, please reach out to our team at: support@truedelicious.com

Or use our support page: https://truedelicious.com/pages/support

Please include your order number and a description of the problem. Someone on our team will get back to you as soon as possible.

Refunds

If a refund is approved, you'll be automatically refunded to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since your refund was approved, contact us at support@truedelicious.com.

Gift Cards

Gift cards are non-refundable.